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Shipping

Why your order may arrive in two or more packages

Why your order may arrive in two or more packages

Buyer Protection

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Domestic & International

Returning or exchanging items bought online

Returning or exchanging items bought online

To return items by mail

What happens next?

Returns and Exchange policies at a glance

I received an item as a gift. How can I receive a refund?

How long do I have to return or exchange an item I bought online?

How can I receive a refund for my order?

Are there limitations on returning specific merchandise?

Non Receipt Of Delivery

Condition of return

Extended holiday returns policy

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Power Connectivity

Getting Juice - Powering It Up

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Introducing Layby & Layaway

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Terms Of Service

KOMOJU - Accepting payments in Japan

特定商取引法に基づく表示 Act on Specified Commercial Transactions

日本政府からの指針 The guideline from Japanese Government

特定商取引法に基づく表示 Display based on Specified Commercial Transactions Law

個人情報保護方針 Privacy Policy

プライバシーに関する声明 PRIVACY STATEMENT

返品の連絡先の詳細 Contact Details for Returns

返品の連絡先の詳細 Contact Details for Returns

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